Booking Information

Book Online

You can book tickets for all shows at the Broadway any time. Our booking system allows cutomers to choose their own seats and both full price and concession tickets are available.

Genrally, tickets will be posted out to you on request. However if you are booking for a show that is due to take place within a few days or your booking includes concessession tickets, will be available for collection at the Box Office. Please bring proof of concession if you are collecting concession tickets.

Box Office

Open for telephone callers Monday - Saturday 10am - 5pm and up to half an hour before show start times on show nights. Call 020 8507 5607. Or if you are in the area, just pop in during these hours.

Post

Send all your booking requirements including: 

  • The event you wish to book tickets for including date/time 
  • The number of tickets
  • Cheque for the total value of the tickets purchased, made payable to The Broadway
  • If you would like us to post your tickets to you, please add £1.50 to the face value of the tickets to cover postage and handling.
  • Please post to: The Broadway, Broadway, Barking, IG11 7LS

 

Terms & Conditions

Concessions

We offer concessionary prices whenever we can (although this is not possible for all shows). When available, concessionary discounts are offer to children under 16, full time students, registered disabled people and their carers, OAPs and JSA claiments. This list may be varied from time to time.

Reservations

All reservations must be paid for within 7 days otherwise they will be released. Reservations cannot be made within 7 days of an event.

Refunds

Once purchased, tickets cannot refunded. The only exception will be if the show for which tickets were purchased is cancelled. 

Exchanges

Generally, unless there are exceptional circumstances, we cannot exchange tickets for alternative performances. If you are unable to attend a performance that has SOLD OUT we will endeavour to re-sell your ticket(s) on your behalf at £1 administration charge per ticket, but can make no guarantee that your tickets will be re-sold as this is dependent on demand.

Babies in arms (lap seats)

There is a no charge for babies (under 2) for family performances, provided they are seated on your lap and do not occupy a seat of their own.

Children

Children under 12 must always be accompanied by an adult. Occasionally children over 12 will be permitted unaccompanied to age-specific performances.

Family tickets

Our family ticket price includes 4 tickets which must include at least one child

Groups

We are almost always able to offer discounts for groups of 10 or more. A group visit to the Broadway makes for an even better night out so just ask our Box Office team for details.

Schools tickets

School ticket prices apply to schools, sixth forms, colleges and universities and are offered for specific performances only. All children must be accompanied by and remain under the supervision an apprpriate number of responsible adults at all times.

 

Latecomers

Latecomers will be seated in the first available seat in a suitable break in the performance. Please note some shows have a "no late comers" policy, so please do make sure you arrive in time. In this regard, it is important to note that the start time advertised on this website printed on your ticket is the scheduled start time for the show and we rarely start later than the advertised time.

General

It is against the law to smoke in the building.
Cameras, tape recorders and video equipment are not permitted.
Food and drink may not be bought into the Broadway.
Please ensure that mobile phones, pagers and watch alarms are switched off during a performance.
The management reserves the right to refuse admission.

The Broadway reserves the right to make alterations to the advertised programme.